Post by account_disabled on Jan 31, 2024 11:25:32 GMT
Considering that the consumer has the right to express their dissatisfaction and that everyone is subject to criticism, especially a large company like Bradesco, the São Paulo Court denied the bank's request that Google be forced to delete a video from YouTube with criticism of a service offered by the financial institution. The video, published by Canal do Otário , states that Hiperfundo Bradesco is a "real armed robbery", not being as advantageous to the consumer as the bank's advertising campaigns advertise. Published in 2012, the video has more than 412 thousand views on the official channel.
The financial institution filed a lawsuit so that Google Buy Phone Number List would be forced to delete the video from YouTube and, in addition, make access to the video at any other address unfeasible and prevent access to the video through website searches, from any link that refers to the video. In the first instance, the request was partially granted and Google was forced to delete the video. Unsatisfied, Google appealed, claiming that the message in the video was not offensive and, even if it were, it would be up to the bank to file a compensation claim against the author of the video.
When judging the appeal, the 7th Private Law Chamber of the São Paulo Court of Justice overturned the order for Google to delete the video. According to the rapporteur, judge Mary Grün, concluded that the content of the video does not exceed the limits of the right to free expression of thought "or even socially acceptable standards, considering that the consumer has the right to express their dissatisfaction" . For the rapporteur, there was no offense to the objective honor of the bank, and the author exercised his right by severely criticizing the administration and operation of the investment fund.
The financial institution filed a lawsuit so that Google Buy Phone Number List would be forced to delete the video from YouTube and, in addition, make access to the video at any other address unfeasible and prevent access to the video through website searches, from any link that refers to the video. In the first instance, the request was partially granted and Google was forced to delete the video. Unsatisfied, Google appealed, claiming that the message in the video was not offensive and, even if it were, it would be up to the bank to file a compensation claim against the author of the video.
When judging the appeal, the 7th Private Law Chamber of the São Paulo Court of Justice overturned the order for Google to delete the video. According to the rapporteur, judge Mary Grün, concluded that the content of the video does not exceed the limits of the right to free expression of thought "or even socially acceptable standards, considering that the consumer has the right to express their dissatisfaction" . For the rapporteur, there was no offense to the objective honor of the bank, and the author exercised his right by severely criticizing the administration and operation of the investment fund.